How to buy a laser machine of DXTECH? And what the steps of buying a laser machine? The process of purchasing DXTECH laser machine can be mainly divided into the following steps.

Customer inquiry

The customers may get to know our company through the company website, Youtube or Alibaba, and inquire us about the machine. Both parties conduct technical and commercial communication on the laser machines. And then the sales manager recommends appropriate machines based on customer’s processing needs and budget.

Quotation

After confirming the laser machine, the sales manager of the company quote the customer. The quotation mainly includes: machine parts, specifications, whether the laser machine has special packaging requirements, the quantity of machine, the requirements for delivery time, and the transportation method of the machine, etc.

The commonly used quotation methods are: FOB (Free on Board), CFR (Cost and Freight), CIF (Cost, Insurance and Freight) and DUU (Delivered Duty Unpaid) and others. The sales managers reply to customers timely, communicate and confirm with customers about the product name, model, specifications, quantity, expected delivery term, payment terms, packaging, and sends the final confirmed quotation.

Confirm the Purchase Order or Contract

After both parties reached an agreement on the quotation, the buyer discusses with the seller formally or further on technical and commercial terms. After both parties negotiate and agree, they need to confirm the Purchase Order (hereinafter referred to as PO) or sign a contract.

In this process, the main contents include the name of the product, technical specifications and models, quantity, price, packaging, place of origin, delivery date, payment terms, after sales. Generally, the payment terms are 30% down payment and 70% paid before the shipment. The methods of making payment include the online bank transfer, T/T, Alibaba Credit Insurance (supporting credit card payment). And sometimes, we also accept the the Letter of Credit (L/C). Both parties will write the agreement reached after discussion into the PO or the contract.

Customers pay the down payment

After receiving the PO from customers, we will send the Proforma Invoice to the customer. After receiving the Proforma Invoice, the customer can pay the down payment through the agreed payment method.

Production arrangement

After receiving the 30% down payment, we start to produce the laser machine as required according to the machine specifications confirmed on the Purchase Order. Progress photos will be provided to customers during production.

Machine production completed

After the machine is manufactured completely and passes the factory test, we will send the pictures and testorun video of the machine to customers. If everything is OK, the customers pay the balance, and then we will confirm and arrange the delivery of laser machines with the customer.

Packaging and delivery

The photos of the packaging and delivery process will be also taken and provided to customers, in order to keep customers updated about the latest status of the laser machines.

Transportation, and receival of laser machine

After the laser machine is transported to the destination port or place, the customers can complete the customs procedures by entrusting a freight forwarder. And when receiving the laser machine, the customers can give us feedback on the status of the goods when they are received, the operation of the laser machine, and so on. Furthermore, if any problems, we will also have dedicated after-sales personnel standby to provide technical support to customers.

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